Terms & Conditions

Terms & Conditions

Payment:
You can choose to pay with PayPal or bank wire.
Your goods will be sent as soon as your payment is received.

Delivery:
Delivery of goods in stock normally takes 2-4 working days after receipt of your order payment.
Note that it may take 1-3 business days before we see the payment in our account and the order is sent only when we see that the payment is received.

Right of withdrawal:
Right of withdrawal is valid for 14 days after the completed purchase. If you want to exchange or return a product you must first contact us by email.

NOTE! We will not be refund the original shipping cost.

Returns:
We always check the products condition before shipping. Should the items still be damaged, defective or otherwise not at all correspond to the product description upon arrival, it is required that you to contact us by e-mail for returns.
All return freight is at the customer's expense.

Transport damage:
EpicLoot is responsible for ensuring that the goods will reach you undamaged. Therefore it is important that you immediately report any damage or unarrived goods to us by e-mail. If the goods are damaged or lost when you return it to us, it is the buyer who will be accountable. If the package is damaged during transport or fractured we ask you to immediately notify the post office/courier.

Should the post office/courier not responsibility for the damage, please contact us.

Product availability:
We will take reasonable steps to ensure that the prices and other information about merchandise on our site are accurate and stock status to be up to date. However, it is always possible that despite our efforts, some of the merchandise may be incorrectly stocked, described or priced on the site. If an error relates to merchandise for which you have placed an order, we may reject your order. If we reject your order because of an error, we will notify you at the email address that you have provided to us and ask you whether you would like to re-submit your order to purchase the relevant merchandise once we have corrected the error.

Security & Privacy:
EpicLoot guarantee to never give out your personal information or email address to third parties, unless there are special reasons, eg, the police, prosecutors or similar requests data. According to PDA (Personal Data Act) you have the right to get the information we have stored about you and if you think it is incorrect or irrelevant, you can request correction or removal from our customer database. If so, contact customer service.